Terms of Service

Last updated: 6 October 2026

These terms are an agreement between you and the operator of Rumbol ("we", "us"), for your use of the Rumbol game at rumbol.arkedpiksel.com (the "Game"). By creating an account or playing, you agree to them. If you don't agree, please don't use the Game. How we handle your information is explained in our Privacy Policy.

1. Age and eligibility

You must be at least 13 years old to use the Game. If you are under 18, you may only buy gems, or anything else in the Game, with the permission of a parent or legal guardian, who is responsible for those purchases. If you are a parent or guardian and believe your child made a purchase without your permission, contact us (section 14).

2. Your account

Your first visit creates a guest account with a unique account key, stored in your browser. You can add a username and password, or link a Google account, as other ways to sign back in.
Your key, password and Google sign-in are the only ways into your account. Keep them private: anyone who has them can use your account as if they were you. A guest account with no username, password or Google link cannot be recovered if your browser's data is cleared. We are not responsible for losses caused by a lost key or password, or by sharing them.
Your display name is shown to other players. It must not be offensive or impersonate someone else; we may change or remove a name that breaks this rule.
You can ask us to delete your account at any time (section 14). Deletion is permanent and removes everything in the account, including unspent coins and gems, without a refund.

3. Coins and gems

Coins are earned by playing (for example match rewards, season rewards and optional ads). They cannot be bought with real money.
Gems are bought with real money.
Coins, gems and unlocked fighters are a limited licence to use features inside the Game, for your personal, non-commercial use. They are not your property, have no cash value, and cannot be sold, transferred between accounts, or exchanged for real money or anything outside the Game.
We may correct a balance that is wrong because of a bug, an error or a breach of these terms.

4. Purchases and refunds

Gem packs are priced in US dollars, shown in the Game before you pay. Payment is handled by our payment processor, Stripe; we never see your card details.
Gems are credited to your account as soon as the payment is confirmed.
All sales are final once gems are credited, and gems or items already used are not refundable, except where:
- you were charged in error (for example charged twice, or charged without receiving the gems);
- the purchase was made without permission, such as by a child without a parent's consent; or
- the law requires a refund.
If any of these applies, contact us within 30 days of the purchase. If a payment is refunded or charged back, we remove the gems from that purchase still left in the account.

5. Capsules (random rewards)

Some fighters can be unlocked from capsules, which are bought with coins or gems (not directly with money). Each capsule gives either a fighter you don't own yet from that banner, or some coins.
The odds are shown in the Game before you pull, in the "Odds & rules" panel of each banner. Every player gets the same odds, with one published exception: the pity rule, which raises your chance of a fighter after a run of pulls without one, and guarantees one within a set number of pulls. Pity is counted per account and per banner.
You never pull a fighter you already own. When you own every fighter on a banner, its capsules can't be pulled; if that happens partway through a multi-pull, the unused pulls are refunded.
A pull is final once made. Every capsule fighter can also be bought directly, for a fixed price, with no chance involved.

6. Online play, ranked and seasons

Online matches are decided by the game's server. If a match can't finish (for example because the server restarts), it ends without a result.
Leaving a match before it ends, or staying disconnected too long, counts as a loss.
Ranked play is split into seasons. At the end of each season we may give rewards based on your highest tier, and ratings are partly reset for the next season.
If no other player is found in time, you may be matched against a computer-controlled opponent. Those matches are unranked.

7. Advertising

With your consent, the Game shows ads served by Google AdSense, and may offer coins for viewing an ad (limited per day). We don't control, and aren't responsible for, the content of individual ads or the sites they link to.

8. Rules of play

You must not:

cheat, or exploit bugs for an advantage (please report them to us instead);
use bots, scripts or other automated tools to play;
use more than one account to manipulate ranked results, trade wins, or collect extra rewards;
harass other players, or use a name that is abusive, hateful or infringes someone else's rights;
try to disrupt the Game, overload its servers, or access any account or system that isn't yours.

If you break these rules, we may remove rewards gained by doing so, reset your ranked rating, or suspend or permanently ban your account, depending on how serious it is. Coins, gems or items in a banned account are not refunded.

9. The Game can change

We keep developing the Game, so fighters, balance, prices, rewards, modes and other features may change, be added or be removed. Changes to the Game do not entitle you to a refund. We may also stop running the Game; if we do, we'll give at least 30 days' notice in the Game.

10. Our content

The Game, including its code, artwork, names and sounds, belongs to us or our licensors. You may use it only to play the Game as intended. You may share screenshots and videos of your own play.

11. Disclaimer and limitation of liability

The Game is provided "as is" and "as available". We don't promise it will always be available or free of errors, or that any particular match, ranking or capsule result will be what you expect.

As far as the law allows:

we are not liable for any indirect or consequential loss, or for loss of data, virtual items or opportunity; and
our total liability to you for anything to do with the Game is limited to the amount you paid us in the 12 months before the claim.

Nothing in these terms limits any right you have as a consumer that cannot lawfully be excluded, including under the Consumer Protection Act 1999, or our liability for fraud or for anything else that cannot be limited by law.

12. Suspension and ending these terms

You can stop playing, or ask us to delete your account, at any time. We may suspend or close an account that breaks these terms (section 8). The sections that by their nature should survive (such as 3, 4, 10, 11 and 13) continue to apply after your account is closed.

13. Changes to these terms, and governing law

We may update these terms. When we do, we'll change the date at the top, and for significant changes we'll let players know in the Game. If you keep playing after a change, the updated terms apply. These terms are governed by the laws of Malaysia, and the courts of Malaysia have jurisdiction over any dispute.

14. Contact

For support, purchase problems, account deletion or anything about these terms, email myces.software@gmail.com. Please include your player ID (the # code on your profile).